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Frequently Asked Questions
The frequency of cleaning your pool depends on several factors, such as its size, the type of pool, the climate, and how often it’s used. But here are general guidelines:
Skimming (surface cleaning): You should skim the surface of your pool at least 2-3 times a week to remove leaves, debris, and insects. If you have more trees around your pool or experience a lot of wind, you might need to do this more often.
Brushing: You should brush the pool walls and tiles at least once a week to prevent algae build-up and keep the surfaces clean. Brushing the steps and corners, where debris can collect, is especially important.
Vacuuming: Vacuum the pool at least once a week, or more often if you notice debris accumulating at the bottom. If you have a pool cleaner, you can set it to run a couple of times a week for automated cleaning.
Checking the filtration system: Clean the pool filter every 1-2 weeks (or according to the manufacturer’s instructions). A clogged filter can reduce the efficiency of your pool’s filtration and cleaning system.
Water testing and chemical balance: Test your pool’s water at least once a week. You’ll need to adjust the chemicals (pH, chlorine, alkalinity, etc.) as necessary to keep the water balanced and safe.
Emptying the skimmer and pump baskets: Empty the skimmer basket and pump baskets at least once a week, as they can collect debris that impairs the system’s performance.
For heavily used pools or those exposed to heavy debris or dirt, you may need to increase the cleaning frequency.
Regular maintenance will help keep your pool water sparkling clean and safe for swimming.
We don’t offer pool repairs, but can help point you in the right direction or give you some advice on what to look for when hiring a pool repair company. If you already know some companies that offer repairs, I’d recommend checking their reviews and confirming they offer the specific services you need (for example, like pump repairs, liner replacements, or equipment maintenance).
If you’d like, we can help you with some tips for selecting a good pool repair company or guide you on the questions to ask them.
Yes, you can definitely schedule pool cleaning services! We offer regular cleaning and maintenance plans. You can set up a weekly, bi-weekly, or monthly schedule depending on your needs.
- Our services: We offer full-service pool cleaning, which includes skimming, brushing, vacuuming, and checking chemical levels, while others may offer partial services.
- Choose a plan: Depending on how often you need the pool cleaned and the level of service you want, We have different packages or customizable plans.
- Schedule an appointment: We can set up a date that suits you for us to book in regular services.
- Discuss any special requests: If your pool has unique needs (like extra debris from surrounding trees or special equipment to clean), make sure to mention it when scheduling.
- Skimming & Surface Cleaning: Removing leaves, debris, insects, and other floating particles from the water’s surface using a skimmer net.
- Vacuuming: Vacuuming the pool floor to remove debris that has settled on the bottom.
- Brushing: Brushing the walls, tiles, and steps to prevent algae build-up and stains from forming. This helps keep the pool looking fresh and clean.
- Cleaning The Pool Filter: Checking and cleaning the pool filter (if necessary) to ensure it’s functioning well and keeping the water clean.
- Checking Chemical Balance: Testing the pool’s water chemistry (pH, chlorine, alkalinity, calcium hardness, etc.) and adjusting the chemicals as needed to keep the water balanced and safe for swimming.
- Emptying Skimmer & Pump Baskets: Emptying the baskets to remove debris and ensure that the filtration system is working efficiently.
- General Equipment Check: Checking pool equipment like the pump, heater, and plumbing to ensure they’re operating correctly.
- Optional Extras (Based On Service Package): We offer additional services like tile cleaning, waterline treatment, algae treatments, or pool cover cleaning.
Ensuring that your pool water is safe for swimming involves professional testing and balancing. Here’s what we check to know if your pool water is safe:
1. pH Levels
- Ideal Range: 7.4 to 7.6.
- The pH measures how acidic or alkaline your pool water is. If the pH is too low, the water is acidic, which can irritate your skin and eyes. If it’s too high, the water can become cloudy and reduce the effectiveness of chlorine.
2. Chlorine Levels
- Ideal Range: 1.0 to 3.0 parts per million (ppm).
- Chlorine is the primary disinfectant used in pools to kill bacteria, viruses, and algae. Low chlorine levels mean the water may not be sanitized enough, while high chlorine levels can irritate swimmers’ skin and eyes.
3. Alkalinity
- Ideal Range: 80 to 120 ppm.
- Alkalinity helps stabilize pH levels. If the alkalinity is too low, the pH can fluctuate too much. If it’s too high, it can be difficult to adjust the pH properly.
4. Calcium Hardness
- Ideal Range: 200 to 400 ppm.
- Calcium hardness measures the amount of calcium in the water. If it’s too low, the water can be corrosive to pool equipment and surfaces. If it’s too high, it can lead to scaling and cloudy water.
5. Cyanuric Acid (Stabilizer)
- Ideal Range: 30 to 50 ppm.
- Cyanuric acid protects chlorine from being broken down by the sun’s UV rays. If it’s too low, chlorine will dissipate too quickly. If it’s too high, it can reduce chlorine’s effectiveness.
6. Water Clarity
- The water should be crystal clear. If it looks cloudy or has an unusual colour (green, brown, etc.), it could indicate the presence of algae, bacteria, or other contaminants.
7. Presence of Algae
- If you notice green, yellow, or black spots, this could indicate algae growth. Algae can make the water unsafe, so you’ll need to treat it with the proper chemicals.
8. Total Dissolved Solids (TDS)
- Ideal Range: Below 1500 ppm.
- TDS measures the total amount of dissolved substances in the water. High TDS levels can reduce the effectiveness of chemicals, making the water harder to balance.
We can provide you with the key measures as professional pool service company to ensure your pool water is safe and clean:
1. Thorough Water Testing
- We regularly test the pool water for pH, chlorine levels, alkalinity, calcium hardness, and other key chemical balances. This ensures that the water is properly sanitized and safe for swimming.
2. Accurate Chemical Balancing
- Based on the test results, we adjust the chemical levels, adding chlorine, acid, base, or stabilizers as needed to maintain ideal conditions. Proper chemical balancing reduces the risk of skin or eye irritation, algae growth, and bacterial contamination.
3. Routine Filter and Equipment Maintenance
- The pool’s filter is cleaned regularly to ensure it’s working effectively. A dirty or clogged filter can affect water quality and reduce the system’s ability to remove debris and contaminants.
- We also check and clean other pool equipment, such as pumps, heaters, and skimmers, to prevent any malfunctions that could impact water quality.
4. Debris Removal
- Regular cleaning (skimming, brushing, and vacuuming) removes leaves, dirt, and other debris that can introduce bacteria into the water or cause it to become cloudy or unsafe.
- Cleaning the pool tiles and walls also prevents the buildup of algae and mold.
5. Algae Prevention and Treatment
- Algae can make pool water unsafe and unsightly. We use algaecides and other treatments to prevent algae growth, keeping the water clear and clean.
6. Regular Inspections
- We perform routine inspections to ensure that there are no leaks, cracks, or other issues with your pool structure, which could compromise water quality.
7. Emergency Treatments
- If there’s an unexpected issue with water clarity, chemical imbalances, or algae outbreaks, We can quickly address and treat the problem to restore safe conditions for swimming.
8. Education and Advice
- We will also educate you on maintaining your pool water between our cleaning services, including tips on when to test your water, how often to adjust chemicals, and how to recognize signs of contamination.
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